William Paul Floral Design

John Tran a month ago

Overall, I am very satisfied with my purchases and the presentation effect they had during the wake. I bought a variety of arrangements, including the large peace lily, Blue Sky Memories standing spray, Angels Embrace wreath, Tranquil Whispers and Heavenly Grace floor baskets, Cloudy Day Dreams, and Something Blue arrangement. The touches of blue added a wonderful depth to the service, which included other flowers of all sorts. My rating was lowered due to the durability of the standing spray, which was not very durable. The arrangement did not last through the wake (it was delivered a day prior to the service). The following day, the Blue Sky Memories arrangement was deemed an eyesore and was removed from the service. Another thing to mention was the peace lily: it came in a huge pot and provided great greenery and coverage where we needed it; however, there was only one lily bloom nestled in the thick green. Overall, I am happy with the service I received. They coordinated with the funeral directors and delivered the flowers in a timely manner to ensure their display for the wake. My score reflects the premium price point of one display that I am embarrassed did not exceed exp

Regina Spencer 6 months ago

The flower arrangement was beautiful and my daughter loved it, but the balloons were deflated which was disappointing. I also did not have the best customer service experience. When I stopped by the store for help placing the order, I was simply directed to the website without much assistance. The delivery photo was taken outside the building, which made it unclear whether the flowers were delivered directly to the front desk attendant. My daughter was in class so she had to wait an hour before pickup. When I called to ask, the representative was somewhat condescending. I was only suggesting that future delivery photos be taken inside when possible so customers know the arrangement made it safely to the recipient. After class, my daughter did find the flowers at the front desk but it was that hour not knowing and I can't check 3 hours away. Overall, the arrangement was nice, but the customer service could be more friendly and helpful.

Karlie Field 7 months ago

I ordered from William Paul Floral Design online, and the whole process couldn’t have been easier. The website was super user-friendly, and I appreciated how clear the photos and descriptions were. When the flowers arrived, they were absolutely stunning—honestly even more beautiful than the pictures! You can really tell they put care and attention into every detail. Great experience overall, and I’ll definitely be ordering from them again.

Robert Montalbo Edited 7 months ago

My wife and I live Dallas. I ordered 18 red roses to be delivered to Tomalos in Austin for our Valentine’s Day dinner. The florist said that could be done no problem. Tomalos said no problem. We get the the restaurant and my wife’s roses are no where to be found. ??? I asked to speak to the manager of the restaurant only to find out, after calling around, that that the delivery driver left them at a high rise condo bldg down the street? I had to walk out in the rain to go get our roses and bring them back to our table. No communication from the driver or W Paul. ? Horrible experience on Valentines Day. And for this I pay 191.00 ????? What a boring arrangement. No baby’s breath. No pizzazz. No nothing added. No ribbon. No Happy Valentines. Never again. One star is way too much. The owner has since contacted me and basically shrugged me off. Offering no remedy or even an apology telling me “ Our records show your roses were delivered accordingly” ? Really? So, I’m making all this up? Typical denial.

Erin Contour a year ago

I contacted William Paul Floral Design to create and deliver 3 arrangements for a post-wedding ceremony dinner at a local restaurant. I did this from Oregon mostly by email and they were so kind and incredibly responsive. They worked with me to create 2 medium-sized arrangements for the table at the restaurant and one large arrangement for the bar area. Offered beautiful ideas and were willing to work with me on the vases so the bride/groom got items that they could use in their home. I truly appreciated their help. The arrangements were delivered as promised... and they were stunning.